I got a new MTN sim and afterwards opted for an eSIM. However I changed my mind over the e-sim because the phone will soon be changed. I was told it will take 24 hours to revert...
I did a SIM swap, it is over 72hrs and it is saying Swap in progress and I can not use the SIM. I have visited the Head Office several times where the Swap was done but no...
I'm having similar issue. What's the way forward. After dialing 853 and selecting the option to complete Sim swap, I'll get a prompt that'there's no pending sim swap on the line...
