I paid 20,000 Naira for 100gb data plan on my mifi on Aug 12, 2021 but till now, no data and no refund. MTN promised to refund me but till now, this hasn’t been done.
Hi Tunji, I know MTN do refund failed transactions, sometimes the delay may be from your bank, if your bank is your point of purchase, resolutions are always quicker when you...
Hi, Yusuf. MTN does not have provision for online SIM retrieval at the moment, you must visit their office to retrieve your line.
You can dial *123*7*1# to get information on...
Hi Ahmad, you need to contact MTN support for assistant, they will reverse the unused balance to the correct phone number if the airtime has been tampered with on the wrong line...
Hi Mustapha, there could be an issue with MTN network in your area. You need to contact their support unit to help you resolve the issue.
You can contact MTN support via any of...
Hi Yusuf, you can dial *556# to check your airtime balance and *131*4# to check your data balance. You can also view your account balance on MyMTN app.
I borrowed data of 2gig for two days today 31st of August, 2021, I later subscribed for 7days 6gig. But instead data should be deducted from that of 2gig which will expire in...
Hi Olusola, there may be a mix up or it could be a system issue, I know MTN has a priority rule on their data deduction, you are supposed to be charged on the one that will...
Hi Korede, hotspot is a device feature, it depend on the type of phone you are using, if the device is an iPhone, you can use the steps below to set it up.
Below are the steps...
Hi Dominic, you need to contact MTN support for them to reset the MoMo pin for you.
You can reach out to them via any of these channels.
1. MyMTN App
2. Facebook: @MTNLoaded...
Hi Sunday, you need to contact MTN support for assistant on your Lumos issue
You can reach out to them via any of these channels:
1. MyMTN App
2. Facebook: @MTNLoaded
3...