So sorry about your lost sim. This happened to me about 2 weeks ago, and below is the message from MTN Customer Care when I contacted them. They will also send you a sim swap...
Y'ello Henry, thank you for stopping by. So sorry about the loss of your Sim.
Sorry, Sim swap by proxy is currently not available. You can welcome back your Sim while in...
I am sorry about your missing line.
You will not be able to do a sim swap on a line that was not registered by you. However, ask MyCustomer who registered the line to visit...
Good day. I have been using my MTN line for a while since I came to Uganda in 2013 and latterly was Registered with my student visa of which right now I’m in Nigeria and I...
