Hello Mbah,
You will need to get the person who registered for that SIM to retrieve it back at an MTN service centre.
The person will be asked to present a valid form of...
Unable to activate My MTN NG app on my iPhone. Error is “please ensure your device is connected to the internet and try again”. I am connecting with my phone and it is on the...
Hello Arnold,
Here are some troubleshooting tips for you to resolve the issue:
1. Restart your iPhone then check if this fixes the issue.
2. Clear the cache memory of the...
Hello Ibrahim,
It is not necessary to apply a coupon code when you are buying the 5G router.
The coupon code is optional and can only be used by those who have a valid MTN...
The stole my phone and use it to empty my account. I blocked the account but now I have welcome back the SIM. Will the theft still have access to my account?
There are tracking apps in the app store that can help you track your mobile device.
You can even use them to remotely lock your mobile device and make your mobile phone ring...
Hello Mogomotsi,
Some mobile phones have the feature that allows you to automatically record phone conversations e.g. Tecno Camon CM and Tecno Phantom 9.
With these phones all...
Hello,
To retrieve your call log, visit the MyMTN website.
Sign in with the MTN phone number(an OTP would be sent to your registered alternative phone number or registered...